Excellerate Training and Development to Build Better Teams and Improve Performance
Excellerate’s Team Performance programmes provide Team Leaders and intact work teams with a deeper understanding of team dynamics and team systems, while building the practical skills to guide the development
of highly effective and productive work teams.
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Customised Design
A combination of thorough consultation, needs analysis and team diagnostics ensures the careful design of your team programme to:
Target the specific developmental needs of your team
Harness individual and collective strengths
Build clarity, alignment and commitment to team goals and direction
Improve team dynamics to enhance relationships and improve results
Develop the systems and processes required for optimal team performance
Flexible Delivery Options
Your team training and development interventions can be configured as short focused workshops or a staged modular programme to accommodate the type, level and stage of your team, your objectives, timeline and budget. This approach ensures relevant, timely, targeted development with maximum flexibility.
Active Learning Strategies
Excellerate' methodology includes a combination of learning strategies to ensure that your programme is thought provoking, emotionally engaging and behaviourally challenging as well as memorable and fun.
Team Learning
Together teams and their leaders gain a deeper understanding of their team's dynamics and systems while mastering methods and building practical skills to guide their development and improve their performance
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 "I want to thank you for the last couple of days. What a wonderfully, powerful course. You have provided our team with a genuine awareness and the correct tools to be able to move forward toward our goals. I am looking forward to working this knowledge into my working relationships, my courses and into some aspects of my personal life. Thank you so much for your support and guidance and above all else, your inspiration"
"I was just trying to think of a suped-up word to describe how grateful I am for your enthusiasm and support for me, my team and the rest of the organisation. I couldn’t think of anything more gushing than ‘thanks heaps’ It was like a huge feast of exploring simple but highly effective tools to define why we exist, what we stand for, where we’re heading and how we’re going to get there. The team left feeling highly positive with great feedback once back at the office. You’re helping us get our game on and I look forward to some game-changing events ahead! Thanks Sharon – you’re a bloody legend!"
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WHAT'S RIGHT FOR YOUR TEAM?
Recognise the difference between team building, team training and team development
The term team building can encompass a number of different group interventions that differ in their purpose approach and effectiveness in improving team performance. Excellerate's quick reference table highlights some of the key differences between team building, training and development to help you determine which approach is best for your team.
| Activity |
Recreational Team Building |
Team Training |
Team Development |
| Purpose |
Rewarding team achievement
(or client entertainment) |
Developing specific competencies |
Improving team effectiveness |
| Focus |
Recognition and Socialisation |
Knowledge, skills, methods and tools |
Cohesiveness, team performance, productivity and results |
| Strategy |
Typically a half to one day event with no follow up or follow through |
A specifically designed and targetted learning process |
Learning process with interventions that enable and empower the team to transform itself. |
| A Few Examples |
Experiential Team Games, Movie Making, Amazing Races, Murder Mystery, Casino, Karaoke and Quiz Nights, Bicycle Building, Drumming, Paint Ball and Cooking classes
Sailing, Kayaking, River Rafting, High Ropes, Sky Diving, Boot Camps, Fishing, Golf and Sports Tournaments
Dinners, BBQ’s, Picnics and
Social Club Events
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- Meeting design, participation
and facilitation
- Problem Solving
- Decision Making
- Conflict Resolution
- Negotiation Skills
- Quality systems and process improvement
- Dealing with organisational change
- Customer Service Skills
- On Job Training
- Communication e.g. Feedback, Presentations, Reports
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- Chartering new teams
- Establishing team processes and systems
- Recognising and managing group dynamics
- Navigating organisational change
- Auditing established teams and evaluating performance (Diagnostics)
- Identifying and managing obstacles to team performance
- Identifying opportunities for growth and improvement
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| Outcomes |
Acknowledged and appreciated.
A fun shared experience.
Motivational boost
(Affective Domain) |
Improved individual job competence and contribution. Shared language, models and methods. (Cognitive, Psychomotor, Affective Domains) |
Team agreements, strategies and action plans focused on improving systems,processes and results for stakeholders |
| Impact |
Short Term |
Medium – Longer Term |
Medium – Longer Term |
© Sharon Feltham Excellerate Performance 2011
Researchers have found teams that receive team training show greater proficiency in all these areas than teams that do not. Another benefit of team-skills training is that it can be used over a broad range of employees and involve very little retraining. The research also shows that a team’s success rate can be improved even if only the most task-critical team member receives the team training. (Personnel Psychology [Ellis et al.], 2005)
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TEAM TRAINING & DEVELOPMENT
Develop the Knowledge, Skills and Systems that enable Team Success
The Team Performance Modules can be configured into a single customized workshop or a longer term development programme based on the level of your team, your objectives, timeline and budget. This modular approach ensures relevant, timely, targeted development with maximum flexibility.
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"Firstly I would like to say a huge thank you. I felt that you captured what we required excellently, worked to staff level, provided appropriate education, language and humour to our group. I have had very positive feedback from the team. Believe me your written workbook is going to be my savior. I have recommended your services to management for other teams."
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Focus: Charting the Course
Establish the foundation for teamwork and the unity of action required to achieve organisational objectives.
Develop an understanding of the team’s context within the wider organization
Create and commit to a jointly owned vision of the future, shared goals, values and beliefs
Define the team’s identity and develop a positive culture and climate of trust
Develop clear expectations of members contribution to promote greater personal responsibility and commitment
Focus: Planning and Managing Team Performance
Align individual effort and team contribution to direct time, effort and resources.
Identify, prioritise and clearly specify goals and performance measures
Evaluate team structure, roles, talent and skill requirements to support successful implementation of plans, projects and tasks
Identify and effectively use the talent of team members to achieve tasks and objectives.
Develop clear expectations of members contribution to promote greater personal responsibility and commitment
Use processes to manage and conduct productive team meetings
Establish and manage boundaries within the team and with other teams
Focus: Reviewing Team Performance
Assess and evaluate performance to improve team effectiveness.
Review team progress and achievement to continuously improve interactions and performance
Hold each other accountable against agreed plans and standards
Provide constructive feedback on individual contribution to team performance
Assess the environment and acquire new and more effective behaviours as context and roles change
Utilize the team and individuals’ experience to integrate and build upon the teams knowledge
Focus: Team Problem Solving and Decision Making
Leverage knowledge, skills,and experience within the team to solve problems and make better decisions.
Promote an environment that generates innovative ideas, alternatives and solutions
Set the boundaries within which the team can make decisions, solve problems and exploit opportunities
Analyse problems, evaluate viewpoints and synthesize information to formulate solutions
Apply decision making methods to avoid pitfalls and produce well informed group decisions
Focus: Productive Team Conflict
Respond to and resolve team conflict constructively
Recognise causes of conflict, the types and the specific conflict sequences within the team
Take positive action to openly tackle conflict, tension and disputes
Apply a structured system of goal-setting to proactively work through conflict to attain mutual goals and successful outcomes
Employ consensus building and negotiation methods to resolve differences, forge agreements and build ownership of difficult decisions
Focus: Change Ready, Willing and Able
Respond to change, leverage emerging opportunities and manage risks
Apply vision, creative and strategic thinking to increase awareness, exploit potential and new opportunities
Plan for, implement and facilitate change within the team environment
Challenge each other to constantly improve, adapt and respond flexibly to change
Focus: Delivering on the Customer Experience
Strengthen internal and external processes to design and deliver the team's customer experience
Develop and manage the team identity ensuring consistency with what it does and how it delivers on the customer experience
Evaluate the processes, systems and services which create the customer experience
Identify strategies to manage customer expectations and the customers view of product and service
Manage relationships,networks and partnerships that support the delivery of quality products and responsive services.
Excellerate Your Team's PerformanceContact Excellerate for an obligation free consultation to determine how we can assist you
with your team building, training and development needs
Call 0800 EXCELNZ (NZ only) or Email Us
